Library Assistant Administrator

Job Description

Job Purpose

• To serve as the focal point for all operations at the stacks maintenance unit.  
• Responsibilities include shelving books, shifting collections, and maintaining smooth operations among the team.

Key Result Areas

• Assist with library opening and closing daily routines involving front row shelves, return stations, bins, and the 24/7 drop-off station.  
• Oversee the overall shelving of all general collections to ensure smooth operations.  
• Ensure staff cover all areas and find replacements when staff are lacking.  
• Coordinate daily with the Stacks Maintenance Team.  
• Report to the Senior Librarian regarding projects, changes, or new requirements.  
• Plan new book feedings and coordinate with available staff.  
• Maintain general cleanliness and orderliness within library shelves and common areas.  
• Ensure high-quality customer service among the team, including locating, retrieving, sorting, restocking, and processing loans/returns.  
• Participate in inventory and search activities, reporting missing or damaged items.  
• Perform shelving rearrangements and shelf reading to maintain collection order.  
• Regularly inspect busy sections and coordinate additional team coverage.  
• Encourage teamwork and supervise assigned shelving areas to ensure smooth operations.  
• Assist librarians with weeding outdated materials and report technical issues to concerned teams.

Competencies

Behavioural Competencies:

• Collaborate & Build Trust.  
• Demonstrate Ownership & Drive.  
• Embrace Empathy & Compassion.  
• Seek Knowledge & Advancement.

Functional & Cross-Functional Competencies:

• Cost Optimization.  
• Customer Communication & Service.  
• Financial Acumen.  
• Planning & Organizing.  
• Policies & Procedures Management (P&P).

Minimum Knowledge, Skills & Experience

• High School education.  
• 2–5 years of relevant full-time work experience; customer service experience is a plus.  
• Must perform well on an alphanumeric sorting test.  
• Experience with standard office equipment (printers, copiers, etc.) preferred.  
• Ability to work accurately with strong attention to detail during repetitive tasks.  
• Effective oral and written communication skills; proficiency in Arabic is a plus.